Contact information
If you have any questions about your order, our products, shipping, returns, refunds, or anything else related to GlowHome, our customer support team is here to help.
Customer Support
For assistance, please contact us by email:
Email: kalebredae@gmail.com
We recommend including your order number in your message if your question is related to an existing purchase. This helps us assist you more quickly.
Order Support
Please contact us if you need help with:
- Order status or tracking
- Shipping questions
- Damaged or defective products
- Returns or refunds
- Incorrect or missing items
- Product questions
- Warranty claims
- Changes or cancellations
Response Times
We aim to respond to customer inquiries within 1–2 business days.
During holidays, weekends, or periods of high order volume, response times may be slightly longer.
Before Contacting Us
If your question is about an order, please include:
Your full name
Order number
Email used at checkout
A short description of the issue
For damaged or defective items, please also include clear photos or videos showing the problem.
Contact Us
GlowHome Customer Support
Email: kalebredae@gmail.com
We appreciate your patience and will do our best to resolve your request as quickly as possible.