Privacy policy
Last updated: September 4, 2026
At GlowHome, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or contact us.
Information We Collect
When you use our store, we may collect information such as your name, email address, phone number, billing and shipping address, payment information, order details, IP address, browser information, and information about how you interact with our website.
Payment information is generally processed securely by our payment providers and is not stored directly by GlowHome.
How We Use Your Information
We may use your information to process and fulfill orders, provide shipping and tracking updates, communicate with you about your purchases, respond to customer service requests, process returns and refunds, improve our website and customer experience, prevent fraud, and comply with legal requirements.
If you choose to receive marketing emails, we may also use your email address to send you promotions, product updates, or special offers. You can unsubscribe at any time.
How We Share Information
We may share necessary information with trusted service providers that help us operate our store, including payment processors, shipping providers, ecommerce platforms, analytics providers, and marketing services.
We only share information when necessary to provide our services, operate our business, or comply with applicable laws.
We do not sell your personal information to unrelated third parties.
Shopify
Our store may be hosted through Shopify, which provides the ecommerce platform that allows us to sell our products and services.
Shopify may process certain personal information when you visit or purchase from our store. Their handling of personal information is governed by their own privacy practices.
Cookies
Our website may use cookies and similar technologies to remember your preferences, keep your shopping cart working properly, understand website traffic, improve site performance, and provide relevant advertising.
You may be able to control or disable cookies through your browser settings, although doing so may affect certain features of the website.
Advertising and Analytics
We may use analytics and advertising services to better understand how visitors use our website and to improve our marketing.
These services may collect information about your device, browsing activity, and interactions with our website using cookies or similar technologies.
Data Security
We take reasonable measures to protect the personal information we collect. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Data Retention
We may retain your personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, and resolve disputes.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to your information, request corrections, request deletion, withdraw consent, or object to certain uses of your information.
To submit a privacy request, contact us at:
We may need to verify your identity before completing certain requests.
Children's Privacy
Our store is not intended to knowingly collect personal information from children where prohibited by applicable law.
Third-Party Links
Our website may contain links to third-party websites or services. GlowHome is not responsible for the privacy practices or content of those third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or privacy practices. Any updated version will be posted on this page with a revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, contact us at:
GlowHome Customer Support
Email: kalebredae@gmail.com
For Shopify, this is a good starting policy, but you should also make sure it matches the apps, analytics tools, payment providers, and advertising platforms you actually use.